Skip to content

Error Codes

Error Code Error Description
0 Success
4 PICK UP
6 Error
7 Pick-up card, special condition
9 Request in progress
10 Dynamic <ErrMsg>
11 Approved (VIP)
12 Dynamic <ErrMsg>
16 Approved, update track 3
17 Customer cancellation
19 Re-enter transaction
20 Invalid response
21 No action taken
22 Suspected malfunction
23 Unacceptable transaction fee
24 File update not supported by receiver
25 No such record
26 Duplicate record update, old record replaced
27 File update field edit error
28 File locked out while update
29 File update error, contact acquirer
30 Format error
31 Issuer signed-off
32 Completed partially
33 Pick-up, expired card
34 Pick-up, suspected fraud
35 Dynamic <ErrMsg>
37 Pick up, call acquirer security
42 No universal account
43 Pick up, stolen card
44 No investment account
45 Reserved for ISO use
46 Contract closed
47 Reserved for ISO use
48 Reserved for ISO use
49 Reserved for ISO use
50 Do not renew
52 No chequing account
53 No savings account
58 Dynamic <ErrMsg>
60 Card acceptor contact acquirer
63 Security violation
65 Exceeds withdrawal frequency limit
66 Call acquirers security department
67 Card to be picked up at ATM
68 Response received too late
69 Reserved
70 Invalid transaction; contact card issuer
71 Decline PIN not changed
72 Reserved
73 Reserved
74 Reserved
77 Wrong Reference No.
78 Record Not Found
84 Pre-authorization timed out
87 Purchase Approval Only
88 Cryptographic failure
90 Cutoff is in progress
91 Issuer or switch is inoperative
92 Unable to route at acquirer module
93 Cannot be completed, violation of law
94 Duplicate Transmission
95 Reconcile error / Auth Not found
97 Reserved
98 Reserved
99 Reserved
101 Chain not found
102 Dynamic <ErrMsg>
102 Incorrect Chain
103 Multiple Adjustment
111 Card BIN not on file
115 Requested function not supported
117 Suspicious Transaction
119 Card BIN not in service for this device
120 Card not in service for this device
121 Repeat
122 Previous doc not found
124 Capture period expired
128 Original Request Not Found
129 Operation key buffer error
132 Unmatched Transaction Condition
133 The transaction has already been reversed
137 Refer to special conditions of card issuer
140 Field 39 in response is absent
141 Exceeds withdrawal amount limit
141 Unexpected Field 39 received
142 Do not Honor
143 Expired Card (OR) Card Posting Date Issue
143 Check request declined by Billing Channel
144 Lost Card
144 Payment request declined by Billing Channel
145 Restricted Card
145 Credit authorization declined
146 CVV2 or Expiry Date not correct
146 Card not In service for international transfers
147 Transaction declined by Terminal
148 Tokenization is unavailable for card
149 Invalid Resolution Method ID
160 Device Hardware/Software Error
161 Wrong device status
162 Unknown status message
163 HSM Response error
164 Command rejected by device
165 Specific or MAC command rejected by device
166 Command aborted
167 ISO Log Insert Error
168 Field Mapper internal Error
169 Limit not setuped
170 Message Authentication Key not defined
171 Message Authentication Field Missing
172 MAC verification Error
173 MAC Generation error
174 Security Hardware/Software error
175 Security Module Channel Timeout
176 Link is inactive. Device is not connected
177 Device is not in transaction
178 Device is already in transaction
179 Device response timed out
183 Dispense not possible
188 The Cardholder has not taken MONEY
189 Non working time for this device
190 Device not configured or not valid
191 Device contract not valid
192 Device not on file
193 Requested operation not on file for this device
194 Operation is disabled for this device
198 Track 2 Format Error
200 Credit/Debit Card Not Found
201 Device is connected to another controller
206 Card Not authorised to process
212 Invalid PIN Offset
213 No such Issuer
214 Merchant card is not on file
215 Invalid Service Type
216 Invalid Amount
217 Invalid Currency Code
222 Invalid Request Message
225 Mandatory elements missing or length exceeded
231 Invalid Merchant ID
232 Invalid Terminal Id
240 Instalments not supported
241 Over than maximum supported amount for instalments
242 Less than minimum supported amount for instalments
243 Over maximum supported instalments
244 Below minimum supported instalments
245 Over maximum gratuity months
246 Below minimum gratuity months
247 Recurring not available
248 Invalid Recurring parameters
249 Unsupported Recurring operation
258 Device contract is not on file
262 Rejected Some Documents in this Batch
263 Wrong Invoice Party
265 Merchant card withdrawal frequency limit
270 CAT transaction is not compatible with MCC 6011
271 Transaction attributes for chip card are present but Service Code not belongs to Integrated Circuit Card
301 Plan does not exist
302 System Exception
303 Functionality not supported
312 Duplicate Transaction Request
313 Invalid Plan Number
361 Merchant card amount limits exceeded
365 Merchant card frequency limits exceeded
371 Requested period exceeds the limit of 10 years
400 Function Not Available
405 Strong Customer Authentication Required
412 Card Status Not Allowed for Activation
413 Operation not allowed on the card
438 Credit Limit is too high
450 Old card already replaced
457 CashBack disabled
461 Exceeds CashBack amount limit
467 REPOSITORY_ACCOUNT_OUT_OF_RANGE
500 Unsupported Service
501 Insurance Feature is already activated on the Card
502 Insurance Feature is not activated yet, Card can not deactivate
503 Insurance Feature is already deactivated on the Card
504 Card is Already Closed
505 Card is Already Activated
506 Card is Already Hotlisted
507 Card is Already Restricted
512 Invalid  Document Id
595 Current Dlq Level (3) reached the Rollover Dlq Level (3)
600 Unsupported Message
615 DD is deactivated, hence not allowed to update the details
617 DD is already deactivated, hence not allowed to do deactivation
618 account status is not valid (not active)
620 Invalid Service Action A/D For This Org
700 Requested function not supported
804 DataBase Error
805 Way4 Timeout
811 Host Unavailable
815 Parse XML Error
816 Render XML Error
888 Way4 System Offline
889 Card/PIN Issue
902 EAIInternalError
914 Error while sending msg over JMS
915 Timed Out at Base24 System
995 Contract is not eligible for redemption
996 Insufficient Points For Redemption
997 Redeem request not  is acceptable
999 System Error
1000 Duplicate Request Identifier
1005 Dynamic <ErrMsg>
1005 Incorrect format of parameter: ..
1020 Required Element Not Included
1050 Invalid Enum Value
1122 File broken
1152 File name error
1172 Dynamic <ErrMsg>
1200 General Data Error
1220 Invalid Identifier
1700 Security Violation
1770 Validation Failure
1900 Invalid Object Identifier 
1910 Object is not ready
1930 Dynamic <ErrMsg>
2003 Stop list channel specified incorrectly
2004 Stop list Action Type specified incorrectly
2005 Stop list Area specified incorrectly
2006 Stop list Request Code specified incorrectly
2007 Stop list Expiry Date specified incorrectly
2008 Action type was not specified for StopList
2009 Stop list Card sequence number specified incorrectly
2010 Stop list Card Expiry specified incorrectly
2011 Unable to check StopList
2012 Unable to update StopList
2013 Unable to post StopList
2014 Adv Application was not found by id
2015 Action is not allowed for a sub-Application
2016 Dynamic <ErrMsg>
2017 Invalid ChangeClient Tag value
2019 Branch code was not specified
2020 Incorrect branch ID type
2021 Financial institution not found by code
2022 Multiple financial institutions found for the code specified
2023 Unknown Object Type for change Institution
2024 Unable to change Institution in the Application for New Object
2025 Dynamic <ErrMsg>
2026 Credit limit reason is too long, 255 characters maximum
2027 Dynamic <ErrMsg>
2028 Multiple Contract Statuses exists for specified code
2029 Contract Status Comment Missing
2030 Credit limit reason missing
2031 Product is not Ready
2032 Product is not Active
2033 Credit Limit is too low
2035 Event not found by code
2036 Event Date To is less than Date From
2037 Unable to define reference object: both Client and Contract are presented in Application for CustomerClassifier Modification
2038 Classifier not applicable for this object
2039 Customer identifier should not be null
2040 There is no Application Client Data in Adv Application for Client
2041 There are many Application Client Data in Adv Application for Client
2042 There is no reference to a Client in Adv Application for Client
2043 Configuration error: Classifier value <%%> for CONTR_STATUS is not configured yet
2044 There is a reference to a Client in Application
2045 Incorrect Action in Adv Application for Client
2046 There are many Application Address Data in Adv Application
2047 Address cannot be processed in Application for Client modification
2048 Invalid time format
2049 Wrong time format
2050 There are many Application Device Record Data in Adv Application for Contract
2051 Additional Address conflicts with existing addresses
2052 There is no reference to an Address in application for Address modification
2053 Client not found for an Address
2054 Contract not found for an Address
2055 Multiple device parms found by the code
2056 Product is not ready
2057 Product not found by codes
2058 Invalid Contract Subtype:
2059 Multiple Contract Subtypes exists for specified code
2060 Contract Subtype is not active
2061 Invalid Accounting Scheme
2062 Multiple Accounting Schemes exists for specified code
2063 Accounting Scheme is not ready
2064 Invalid Service Pack
2065 Multiple Service Packs exists for specified code
2066 Service Pack is not ready
2067 There is no Relation Contract Data in Adv Application
2068 There are many Application Contract Data in Adv Application for Contract
2069 Incorrect relation tag
2070 Incorrect Action in Adv Application for Contract Relation
2071 There is no Application Contract Data in Adv Application for Contract
2072 There are many Application Contract Data in Adv Application for Contract
2073 There is no reference to a Contract in Adv Application for Contract
2074 Incorrect Action in Adv Application for Contract'
2075 Risk Scheme not found by ID
2076 Chip Scheme not found by ID
2077 Invalid ChangeMain tag value
2078 Embossing name missing
2079 There is no Application Address Data in Adv Application
2080 There are many Application Address Data in Adv Application
2081 There is no reference to a Client or Contract in application for Address modification
2083 Inconsistent Appl Info for Client
2085 Inconsistent Appl Info for Contract
2087 Action Type AddOrUpdate is supported only for single Appl Info
2088 Appl Info not found
2089 Appl Info should be empty for Delete Action Type
2090 Count of Appl Info is more than Max Count
2091 Action Type AddOrUpdate is supported only for single Appl Info. Multiple found
2094 ApplInfo not found for Update
2095 Transaction currency cannot be empty
2096 Incorrect transaction currency specified
2097 Multiple currencies exists for specified code
2098 Client not found for Appl Info modification
2099 Contract not found for Appl Info modification
2100 Multiple Appl Info Types found by code
2101 Appl Info Types not found by code
2102 Appl Info not found for Application
2103 There is no Application Usage Data in Adv Application
2104 There are many Application Usage Data in Adv Application
2105 Invalid Usage modification type specified
2107 Contract not found for Usage modification
2108 Limit parameters must be empty for this modification type
2109 Usage Currency Missing
2110 Contract service pack not set
2111 Invalid Usage Switch Dates
2112 Usage not found by id
2113 Usage not found by code
2114 There is no Application Card Data in Adv Application
2115 There are many Application Card Data in Adv Application
2116 Invalid Card modification type specified
2117 Contract not found for Card modification
2118 Card production/replacement permitted only for Card Contracts
2119 Unable to redefine card expire, because previous card does not exist
2120 Production parameters should be empty for action type
2121 Appl Info Type with ForWhom <%%> is not supported
2122 Dynamic <ErrMsg>
2123 Initial lock operation is not supported with production type
2124 Card expire not declared for production type
2125 There is no active plastic for production type
2126 This is no active plastic for the Lock action under Contract
2127 There is no Application Standing Order Data in Adv Application
2128 There are many Application Standing Order Data in Adv Application
2129 Contract not defined in Application for a Standing Order
2130 Order parameters must be empty for this modification type
2131 Extended Order parameters are supported only in Applications with ActionType
2132 Order Code or Payment Type must be specified in an Application for Standing Order
2133 Amount Percent is too big
2134 Amount Percent must be positive
2135 Target Amount should be positive
2136 Amount Event should be positive
2137 Both Amount Percent and Target Amount are filled
2138 Order not found by code
2139 An Individual Order can be Activated and Deactivated Only.
2140 Support of an Individual Order is turned off
2141 Invalid Order Receiver Code
2144 Multiple 3D Auth values exist
2145 3D Auth value already exists
2146 There is no Application Auth Method Data in Adv Application
2147 There are many Application Auth Method Data in Adv Application
2148 Action type is not supported in Applications for Auth Method
2149 Auth type or Auth Scheme ID is not defined
2150 Contract not found in Application for %% modification
2151 Client not found in Application for %% modification
2152 Multiple 3D Auth schemes exist for the type: %%
2153 Dynamic <ErrMsg>
2154 3D Auth scheme already exists for the type: %%
2155 Unable to find Auth scheme for Action
2156 There is no reference to a Contract in Adv Application for Contract
2157 There is no reference to a Client in Adv Application for Client
2158 Incorrect Action in Adv Application
2159 Incorrect Action in Adv Application
2160 There are too many Application Action Data in Adv Application
2161 There is no Application Action Data in Adv Application
2162 Multiple Affiliated Clients found for Type
2163 No Affiliation Type defined in Application
2164 No Affiliated Client defined in Application
2165 No reference to a Client or to a Contract in Application for Affiliation
2166 No Application Affiliation data in Application for Affiliation
2167 Multiple Preferreds found for the code or Preferred Type specified
2168 Preferred data not found in Application
2169 Multiple Preferred records found in Application
2170 Preferred modification type RestoreStandard is not supported
2172 Preferred parameters must be empty for this modification type
2173 Invalid Preferred modification type
2174 Contract not found for Preferred modification
2175 Contract should exist for Preferred deactivation
2177 Invalid preference type
2178 Invalid SIC
2179 Preferred already exists
2180 Preferred was not found by Code or Preferred Type ID
2181 Invalid Tariff modification type
2182 Contract not found for Tariff modification
2183 Adv Applications Financial Institution Missing
2184 Application Action Type is empty
2185 Application Object Type is empty
2186 Adv Application registration number is not defined for ID
2187 Adv Application with such number already exists
2188 Adv Application Order Department Missing
2189 Adv Applications Duplicate Count is incorrect
2190 Count of an Application Duplicates cannot be more then 1000, found: %%
2191 Application processing is not implemented for this object
2192 Client not found by id:
2193 Contract not found by id:
2194 Application has non-checked load errors. The last one: %%
2195 Invalid Order Department code
2196 Adv Application has inapplicable status
2197 Adv Application is not captured
2198 Current officer is not defined
2199 Application captured by another officer
2200 Dynamic <ErrMsg>
2201 Unexpected application status to capture application
2203 Unexpected application status to restore application
2204 Application already restored
2205 WF Action cannot be processed:
2206 Any WF Action cannot be processed
2207 Adv Application unknown action
2208 Adv Application was not found by id
2209 Application has been already captured
2210 Dynamic <ErrMsg>
2211 Dynamic <ErrMsg>
2212 Dynamic <ErrMsg>
2213 Dynamic <ErrMsg>
2214 Dynamic <ErrMsg>
2215 Dynamic <ErrMsg>
2216 Dynamic <ErrMsg>
2219 Dynamic <ErrMsg>
2220 Dynamic <ErrMsg>
2221 Device Record not found for this Contract
2223 Invalid <%%>
2226 Dynamic <ErrMsg>
2230 Can not start Lock Plastic
2231 Card do not honor
2232 Order not found
2233 Multiple order found for the payment type specified: %%
2234 Multiple order found for the %% code specified
2238 %%: Tariff Start Date Missing
2239 Incorrect relation contract
2240 Invalid ActionType
2241 There is no Application Officer Data in Adv Application for Officer
2242 There are many Application Officer Data in Adv Application for Officer
2243 UserID is not declared
2244 Invalid symbol in Officer ID
2245 Invalid Working Date: %%. Supported format: W;12:00-15:00
2248 Dynamic <ErrMsg>
2249 Invalid Action Type
2250 There is no Application Officer Group Data in Adv Application for Officer Group
2251 There are many Application Officer Group Data in Adv Application for Officer Group
2252 Dynamic <ErrMsg>
2253 Dynamic <ErrMsg>
2254 Too many payment receiver party data were found for Payment Receiver
2255 Too many payment receiver data were found for order
2256 Status is empty
2257 Too many payment receiver data were found in application
2258 Code and Payment Type should be specified for Payment Receiver
2259 Client is not specified for personal Payment Receiver
2260 Dynamic <ErrMsg>
2261 Dynamic <ErrMsg>
2262 More than one application with identical Reg Number and Parent Application
2264 Dynamic <ErrMsg>
2265 Accept application for <Object_Type> is prohibited in the secondary database
2266 Instalment limit reason missing
2267 Instalment limit amount missing
2270 Dynamic <ErrMsg>
2271 Accept abnormally failed with internal error
2272 Payment Receiver is not found for Update action
2273 Payment Receiver with code already exists for client
2274 No Payment Receiver data was found in application
2276 Classifier value should not be set for Disable classifier application (new)
2277 Dynamic <ErrMsg>
2277 Classifier does not exist
2278 Classifier value does not exist
2279 Dynamic <ErrMsg>
2279 Instalment limit processing errors
2281 Dynamic <ErrMsg>
2283 Dynamic <ErrMsg>
2284 Dynamic <ErrMsg>
2285 Dynamic <ErrMsg>
2286 Invalid Client Type
2287 Invalid Service Group
2288 Application is skipped: The service <Service_Name> is not active on this node Node_Name.
2290 Invalid Contract Category
2291 Invalid Liability category
2292 Application for contract financial institution change should contain ''ChangeInstitution'' tag.
2295 Dynamic <ErrMsg>
2298 Dynamic <ErrMsg>
2300 Financial institution not found
2300 There is no parameter <Parameter_Code> for <Object>
2301 Product group not found by code
2305 Multiple product groups found by code
2315 Officer not found by IDT %%
2316 Dynamic <ErrMsg>
2317 Instalment scheme code or Instalment code should be specified for: %%
2321 Unknown ID type for Officer search
2324 GL has not been exported for previous working day
2325 Search check is required
2331 Loading of @ObjectType@ is not supported
2333 Client no found by id
2337 Contract no found by id
2339 AuthMethodID is empty in Application for AuthMethod Delete
2340 New Officer Group <%%> is not allowed for the Officer <%%>
2343 AuthMethod not found by ID
2420 Contract does not pass Search Check
2440 Contract is not ready
2450 Contract with such number already exists
2460 Invalid Contract Status
2461 Multiple Contract Statuses exists for specified code
2470 Internal Oracle error
2500 Application not found
2510 Multiple applications found by specified criteria
2520 Reserved
2521 Negative Application Scoring Calculation
2600 Multiple Objects Found
2610 Too many objects found
2620 No objects found
3009 Destination Channel has deceased
9426 Dynamic <ErrMsg>
9990 Redeem request is acceptable
9991 Not enough loyalty points in wallet
9992 Requested amount is less than minimum authorized amount
9993 Requested amount is more than maximum authorized amount
9994 Requested amount is not enough for at least one unit of redemption
10001 Number of locked plastic for the contract is not equal to 1
10003 Invalid Account Number
10004 Invalid DATE
10005 Percentage range must between 0 and 100
92001 ENROLLMENT FLAG SHOULD BE P, B OR E
92005 DD ACCOUNT ALREADY ACTIVE
92006 CARD STATUS NOT VALID FOR ACTIVATION/RENEWAL
92007 INVALID ACCOUNT STATUS
92008 INSURANCE PRODUCT ALREADY EXIST
92009 INSURANCE PRODUCT NOT IN USE
92010 INSURANCE PRODUCT MISMATCH AT ACCOUNT
92011 INSURANCE PRODCUCT ALREADY ACTIVE
92017 IPP PLAN DOES NOT EXIST
92018 DUPLICATE BOOKING NOT ALLOWED
92019 ACCOUNT IS DELINQUENT
92020 TRANSACTION AMOUNT NOT ELIGIBLE
92021 CARD NOT ACTIVE
92030 CARD IS HARD BLOCKED, STATUS CAN NOT BE CHANGED TO OK
92031 SUPPLEMENTARY CARD IS NOT ALLOWED TO CONVERT TO IPP
92035 PRIORITY OF NEW BC IS LESS THEN CURRENT BC
92041 RETAIL BALANCE AMOUNT NOT ENOUGH
92933 TRANSACTION ALREADY PAID
900078 Dynamic <ErrMsg>
900081 Dynamic <ErrMsg>
900082 Dynamic <ErrMsg>
980007 Product not found